Terms & Conditions

These terms apply to your use of serenegoh.com and to any order you place through it. The site is operated by PERNIAGAAN AMARHAMZAH.

Orders

An order is confirmed once payment is completed and you receive our confirmation email. We may decline or cancel an order, for example if the product is unavailable or the delivery address is outside our delivery area. In that case we refund the payment in full.

Prices and payment

All prices are shown in Singapore Dollars (SGD). Payment is processed securely by Stripe. We never see or store your full card details.

Delivery

Orders are packed in Malaysia and delivered to Singapore by Ninja Van with tracking, within 7–10 working days. Full details are in our Delivery & Returns Policy.

Replacements

Our 7-Day Replacement Promise, and what it does and does not cover, is set out in the Delivery & Returns Policy. We do not accept change-of-mind returns.

Product information

The products sold here are food products, not medicines. They are not intended to diagnose, treat, cure or prevent any disease. Individual experiences vary. If you have a medical condition or take medication, consult a healthcare professional before use. Always read the product packaging, including the ingredient and allergen information, before consuming.

Content on this site

The text, images and other material on this site belong to PERNIAGAAN AMARHAMZAH or are used with permission, and may not be reproduced without our written consent.

Liability

Nothing in these terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by negligence. Otherwise, our liability in connection with an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of Singapore. [TODO: confirm the governing law and forum once the operating entity is registered.]

Contact

PERNIAGAAN AMARHAMZAH
[REGISTERED ADDRESS: TODO]
hello@serenegoh.com